We are still available to assist with all your requirements, but it won't happen from level 3, 222 Kingsway South Melbourne! We will continue to provide you with great service remotely, from all our offices scattered around Melbourne.
As you are aware Victoria has now been declared to be in a state of disaster due to Covid19 spread and we have been placed into stage 4 lockdown restrictions.
Many business offices are now required to close, but can continue to operate remotely . Black & Krantz is one of those offices and this restriction takes place from midnight Wednesday the 4th August. Our offices will remain closed until those restrictions are lifted. The office will be unattended during these restrictions, so we request you do not visit or drop off any documentation as we cannot guarantee safety or confidentiality.
Otherwise it will be business as usual ………delivered to the best of our ability, during these challenging times. We will be absolutely receptive to your needs, but please be a little more patient and understanding as we navigate through some new timing constraints and procedures.
To assist us, we request that, as much as is possible and practical, you deal with us electronically. Scan and send information through, if necessary photograph and email/text, transfer funds by EFT or credit card, meet by way of the many technological means that are available, zoom, teams, skype, facetime etc or simply pick up the phone. Most of you will have contact details for your client manager but note the following important details that will assist in you contacting the right person for any queries.
Tahlia Osborne: (Reception and administration) Either phone our usual number 96823000 and this will divert to 0497 208 698. You can call this number directly too and use it for texts if that is required. Most queries should be directed to our receptionist. She will point you in the right direction. Messages can also be left on the mobile number. Note that our office hours are 9am to 5.30pm, with a small break for lunch.
Rachel Finkelstein: Director : 0419 898 272 for other emergencies.
Email: If you do not have an email address for your client manager use firstname.lastname@example.org This email will be checked daily.
Please do not hesitate to make contact as required.
In the meantime, we wish you all the best. Stay safe and healthy.
Your team at Black & Krantz